At O3 Smoothies we are committed to creating the highest quality supplements & vitamins sourced from the best natural ingredients. We strive to keep you totally satisfied, which is why we offer an unconditional 60-day, no questions asked 100% money back guarantee.
We want to give you plenty of time to experience the benefits that come from using O3 Smoothies products. However, if at any point or any reason you decide you are not satisfied with your order, you may return the product (empty or unopened bottle) for a full refund, less the shipping and handling fees.
Our customer service team is available Monday through Friday, between the hours of 9:00am and 6:00pm Pacific Standard Time.
All returns must be made with 60 days from the original product shipment date.
For Fast and Easy Returns, Here’s How it Works:
For assistance, contact the O3 Smoothies Customer Care team by emailing us at email@example.com regarding your order and include your order number.
Return the empty or unopened bottle(s), the O3 Smoothies invoice that you received, and the confirmation number you have been assigned to:
- O3 Smoothies
- ℅ Customer Care - Returns
- 2160 S. Reservoir St.
- Pomona, CA 91766
To serve you and other customers better in the future, we simply ask (don’t require) that you tell us why you want a refund. We always want satisfied and happy customers, ALWAYS! So, we appreciate your helpful feedback.
You are responsible for the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. We are not responsible for lost packages.
Note: We must receive the bottle within 60 days from the date of original purchase for the refund to be valid.
We will refund your entire order, excluding shipping costs, as long as all bottles purchased are returned.
Please allow 5-7 business days once your return is received for your banking institution to process your refund. All refunds will be processed to the original form of payment.
Contact our Customer Care Team at firstname.lastname@example.org.
We love our customers and want to make sure you’re satisfied.
If you return any O3 Smoothies products without following our simple policy, we won't be able to issue your refund. After following the steps outlined above, please give us adequate time to process, communicate with your credit card company, PayPal, or bank as we quickly refund your purchase.