- What Personal Information We Obtain
- How We Use Personal Information
- How We Share Personal Information
- How You Can Opt Out of Promotional Emails and Text Messaging
- Miscellaneous Information (such as changes to this policy and children’s privacy)
- Data Security.
1. What Personal Information We Obtain
We obtain Personal Information from you -- such as your name, address, account number, shopping history, e-mail address and telephone number -- when you give us that information when shopping or using our services. For example, we will obtain Personal Information about you when you (i) register to use our website; (ii) place an order with us; (iii) participate in advertising promotions; (iv) subscribe to customer.service@O3SMOOTHIES.com E-mail Updates (our e-mail newsletter); (v) or subscribe to O3SMOOTHIES mobile text messaging updates and promotions. We will also collect Personal Information when you correspond or speak with us. We may also collect Personal Information about you from third parties, such as demographic or marketing firms, to improve our marketing efforts.
2. How We Use Personal Information
We use Personal Information to conduct our business and to provide you with high quality products and services. For example, if you order from the Web Site, we may send you emails and notices about your order and about other merchandise and services that we think may be of interest to you. We may also share Personal Information with other members of the Virun corporate family. We do not sell or rent the Personal Information we obtain through the Web Site. If you want to opt out of getting promotional emails from O3SMOOTHIES, see Section 5 below.
3. How We Share Personal Information
To provide you with quality service, we may disclose the Personal Information we collect with service providers that perform marketing, promotional and other services for us. Service providers who perform services on our behalf are contractually bound to use your Personal Information only to help us to provide you with products and services from O3SMOOTHIES. We may also provide information to carefully selected outside companies for the purpose of jointly marketing a product or service to you. We may share information about aggregate shopping histories and demographics with consultants and others for purposes such as analyzing retail trends and marketing, but such information does not identify you or any other individual.
We may also disclose your Personal Information when we believe that it is required by law or necessary to operate our business (e.g., to our attorneys, auditors, or accountants), to protect your rights, to protect our rights, or to protect the rights of others. We may also disclose your Personal Information as part of our customer or contacts list if another company acquires O3SMOOTHIES or a portion of our business.
As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this is below in Data Security.)
Except as described, we do not share or knowingly make any Personal Information available to any third parties.
A “cookie” is a small data file stored by your Web browser on your computer’s hard drive. It allows O3SMOOTHIES.com to recognize your computer (but not specifically who is using it) upon entering the site. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address.
If you are shopping at O3SMOOTHIES.com and are having difficulty adding items to your shopping cart or completing your order, please check your privacy settings in your browser. We find that “Medium” Privacy Settings will optimize your online shopping experience at O3SMOOTHIES.com. If you are currently using the “Medium High” or “High” privacy settings, you can improve your online ordering experience if you override your current cookie handling practices for specific websites, including O3SMOOTHIES.com.
5. How You Can Opt Out of Promotional Emails and Text Messaging
You may opt out of receiving promotional emails from O3SMOOTHIES at any time by sending an email to customer.service@O3SMOOTHIES.com. Please allow up to ten days for us to process your request. You can also opt out of mobile phone messaging by replying to the text with “STOP”. Please allow up to ten days for us to process your request.
6. Miscellaneous Information
Governing Law, Dispute Jurisdiction: The laws of the State of California, excluding its choice of law principles, govern all matters arising from or related to the Web Site, including your access and use, and any Internet transaction between you and us.
Children’s Privacy: The O3SMOOTHIES Site is not targeted towards, nor intended for use by, anyone under the age of 18. By using the O3SMOOTHIES Site, you represent and warrant that you are 18 years of age or older. If you are not at least 18 years of age, do not access, use or register on the O3SMOOTHIES Site. In the event we become aware you are under 18, we will cancel your registration.
7. Data Security
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Attn: Legal Dept.
2160 S. Reservoir Street
Pomona, CA 91766
Or email us at customer.service@O3SMOOTHIES.com
Effective Date: September 11, 2018.